Sales Policy for Freshrapic
Effective Date: January 6, 2025
Address: 896 Hunter Rd, Williamson, Georgia (GA)
Phone Number: (770) 412-1605
Email: info@freshrapic.com
Website: freshrapic.com
Welcome to Freshrapic! We appreciate your interest in our premium furniture collection. Our sales policy is designed to ensure clarity and transparency in your shopping experience. Please read the following terms carefully before making a purchase.
1. General Terms
1.1. By purchasing from Freshrapic, you agree to the terms outlined in this Sales Policy.
1.2. This policy applies to all sales conducted through our website, freshrapic.com, or any authorized sales channels.
1.3. Freshrapic reserves the right to modify this Sales Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.
2. Product Information
2.1. Freshrapic offers a diverse range of high-quality furniture. Each product listing includes detailed descriptions, dimensions, and materials to help you make an informed decision.
2.2. While we strive for accuracy, slight variations in color, texture, and appearance may occur due to natural materials and screen settings.
2.3. All prices displayed are in USD and include applicable taxes unless otherwise stated.
3. Order Placement
3.1. Orders can be placed online through our website, freshrapic.com.
3.2. Customers must provide accurate and complete billing and shipping information.
3.3. Orders are confirmed only after receiving full payment and a confirmation email from Freshrapic.
4. Payment Terms
4.1. Freshrapic accepts major credit cards, debit cards, and other payment methods specified on our website.
4.2. Payments are securely processed through certified payment gateways.
4.3. Orders will not be processed until payment is successfully completed.
4.4. Any payment issues must be resolved within 48 hours to avoid order cancellation.
5. Shipping and Delivery
5.1. Freshrapic ships within the United States. Shipping fees and delivery timelines are calculated at checkout.
5.2. Standard delivery times vary between 5-15 business days depending on your location.
5.3. Customers will receive tracking information once the order is dispatched.
5.4. Freshrapic is not responsible for delays caused by unforeseen circumstances, such as natural disasters or carrier issues.
5.5. For detailed shipping policies, please refer to our Shipping Policy.
6. Return and Refund Policy
6.1. Freshrapic offers a 30-day return window for eligible items. Products must be unused, in their original packaging, and accompanied by proof of purchase.
6.2. Custom or personalized orders are non-refundable unless defective.
6.3. Refunds will be processed within 7-10 business days after receiving the returned item.
6.4. For a full understanding of our return process, visit our Return and Refund Policy.
7. Warranty and Repairs
7.1. Freshrapic products are covered by a one-year limited warranty against manufacturing defects.
7.2. Warranty claims must be supported with proof of purchase and photos of the defect.
7.3. Repairs beyond the warranty period may incur additional charges. Contact our customer support for assistance.
8. Customer Support
8.1. Our customer support team is available to assist with any inquiries or concerns. You can reach us via:
Phone: (770) 412-1605
Email: info@freshrapic.com
8.2. We aim to respond to all queries within 24-48 hours.
9. Liability and Disclaimer
9.1. Freshrapic is not liable for any indirect, incidental, or consequential damages arising from the use of our products.
9.2. It is the customer’s responsibility to ensure the proper assembly, installation, and maintenance of purchased items.
Thank you for choosing Freshrapic! For further details, please visit our website at freshrapic.com.